SINCE 1996



FREE PICKUP & DELIVERY

COMMON QUESTIONS


How do I set up MaxQCleaners free pick-up and delivery at my home or business?
Call us at 425 774 7080 between 8:00 a.m. and 6:00 p.m. Monday through Friday, a representative will take down your name and address and inform you of the various payment plans.
What payment plans does MaxQCleaners offer?
You can pay with your VISA, MasterCard, Discover or American Express card, or arrange a convenient MaxQExpress house account, which is set up on a 30-day payment plan.

Once service to your home is set up, what happens next?
You and your route salesman will determine what type of delivery service and frequency you need… once a month…once a week… or two or three times a week. Items to be cleaned or laundered can be left on your porch or hung on the door in the special bag provided by MaxQCleaners. Your order will be picked up on designated days and then returned freshly cleaned and pressed on the next scheduled pick-up/delivery day, if you need your order sooner let us know and we will do everything we can to accommodate.

What should I do if my order is missing an item or I find something as small as a cracked button on a shirt or blouse?
At MaxQCleaners we are constantly striving for quality control in every department. You can rest assured that We will find the missing item, replace the cracked button and deliver the completed order on the next scheduled pick-up/delivery day.

What happens if I go on vacation or there is a national holiday on the day of my pick-up/delivery?
You have several options. You can speak directly with your route salesman or you can call our customer service department to reschedule your pick-up/delivery while you are on vacation. MaxQCleaners observes all national holidays and when the holiday falls on a weekday, We will pick-up/deliver the next day.

If I have a suggestion or comment, who do I speak to?
We'd love to hear from you! Feel free to talk directly with your route salesman in person or call us at 425 774 7080 between 8:00 a.m. and 6:00 p.m. Monday through Friday. And remember… MaxQCleaners team members are here to answer any of your concerns or comments.

What if I have a question about my invoice or statement?
Call MaxQCleaners at 425 774 7080 between 8:00 a.m. and 6:00 p.m. Monday through Friday we will assist you with any questions you may have.

Besides dry-cleaning and laundry what other services does MaxQCleaners provide?
At MaxQCleaners we like to say…"We clean everything in your home but the walls." All types of rugs, including those cherished Orientals, draperies, Oriental pillows, table linens, blankets, quilts, spreads, hand bags and we even electronically clean the feathers in your pillows, then gently blow them into a brand new ticking. In addition, MaxQCleaners has separate set-up to take care of fire and smoke restorations, flood and water damage, expert suede and leather cleaning and fur cleaning, glazing, restoration and storage.

Any additional questions? Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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To contact us:

20007 44 AV. W.

SUITE # 7
LYNNWOOD
WA. 98036

Phone: 425 774 7080

E-mail: richard@maxqcleaner.com
Website: www.maxqcleaner.com






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